MANAGEMENT TIP 🖋️ 🖊️ 🖋️

Don’t Penalize Your Employees for Setting Boundaries

In many organizations, the line between work and personal life has blurred, creating a culture of constant availability. While organizations promote wellness and work-life balance, they often contradict themselves by rewarding overwork and penalizing employees who unplug. Here’s how to change that dynamic.

Audit who you’re rewarding. Are your top performers simply the most visible and responsive? Shift the focus to ...  more
MANAGEMENT TIP 🖋️ 🖊️ 🖋️

Be a “Norm Entrepreneur” to Create a Fairer Workplace

You won’t find workplace norms in the employee handbook, but they shape how things actually get done. From how promotions happen to how meetings are run, unspoken expectations influence behavior—and in uncertain times, clear norms matter more than ever. If you want a fairer culture, you need to help define what “normal” should be.

Clarify what’s really expected. Don’t assume people know what’s acceptable—make it vi...  more
MANAGEMENT TIP 🖋️ 🖊️ 🖋️

Ask Smarter Questions in the Face of Uncertainty

In a world of constant disruption, the instinct to seek clarity can lead you to oversimplify complex problems. Instead of defaulting to questions that inadvertently narrow your focus, ask questions that expand your thinking and reveal wiser paths forward. Start with these four.

* What decision today will still make sense a year from now? This question pushes you beyond short-term pressure. It invites you to prioritize ...  more
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MANAGEMENT TIP 🖋️ 🖊️ 🖋️

Go the Extra Mile—Without Burning Out

Proactive work—for example, taking the initiative to improve workflows or design new resources—can energize you and create real value. But it also disrupts your routine and drains mental energy, making it harder to focus, make decisions, or stay engaged later in the day. To stay sharp while going the extra mile, take a few simple steps.

* Take real breaks to recover. Frequent, purposeful breaks (like walking, breathing deeply, or...  more
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MANAGEMENT TIP 🖋️🖊️🖋️

When Your Boss Thrives on Chaos

If your manager runs on adrenaline, frequently rushing in to save the day, you’re likely working for a “firefighter boss.” These leaders create urgency, reward crisis response, and often overlook the planning that prevents problems in the first place. Here’s how to survive—and shift—the dynamic.

* Celebrate the emergencies that don’t happen. Firefighter bosses crave recognition. Shift their focus by documenting near-misses and avoided cri...  more
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MANAGEMENT TIP 🖋️🖊️🖋️

Get More Actionable Feedback from Your Boss

Unspecific feedback like “be more strategic” or “push for innovation” can leave you guessing about what you actually need to change. The higher you rise, the more common this becomes—but you don’t have to settle for ambiguity. Here’s how to make unclear input actionable.

Ask great questions. Generic prompts like “Do you have feedback?” often lead to scattered or unhelpful responses. Narrow your focus—for example, “What’s one t...  more
MANAGEMENT TIP 🖋️🖊️🖋️

Speak Up When You Disagree with Your Boss

Telling your boss you disagree with them can feel risky—but when done right, it can foster trust, not tension. The key is to push back thoughtfully, with clarity and care. Here’s how to have a productive conversation, not an awkward standoff.

Reframe pushback as a contribution. Silence may feel safe, but it can lead to wasted time and poor outcomes. Speaking up shows commitment to shared goals and signals that you’re thinking st...  more
MANAGEMENT TIP 🖋️🖊️🖋️

Should You Hire That Superstar?

Hiring a star employee may feel like an easy win—but it often backfires. In most cases, newly hired stars underperform, disrupt team dynamics, and struggle to adjust to new systems and routines. But there are exceptions, and understanding when to make the move is key.

* Hire stars into teams that already have stars. Star hires succeed more often when they join peers at their level. In these settings, new arrivals are more likely to see th...  more
MANAGEMENT TIP 🖋️🖊️🖋️

What to Do When Someone’s Half-Listening to You

We’ve all been there: You’re mid-conversation, but the person you’re speaking to is only half-listening. Maybe they’re scrolling their phone, nodding absentmindedly, or giving you a distracted “uh-huh.” It’s frustrating, but instead of shutting down, try these steps to reset the conversation.

* Pause and assess. Before reacting, take a breath and evaluate the situation. Are they distracted because of you, or is something e...  more
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